Why Axxess Networks Uses a PepLink QoS Router and Dedicated Static IP for Hosted Phone Service?

On your hosted phone service order, you will see a Peplink QoS Router. We strongly recommend obtaining a Dedicated Static IP address from your Internet Service Provider (ISP) or IT provider. This combination delivers the highest possible call quality, reliability, and support experience.

1. Fast, Proactive Support

Built-in monitoring tools give us real-time visibility into your call quality and connection health-allowing us to quickly spot and fix issues, often before you even notice them.

2. Clear Insight into Problems

The Peplink lets us instantly see if a call-quality issue is caused by your internet provider or something inside your network. That means faster fixes and less downtime.

3. Crystal-Clear Conversations

Quality of Service (Qo S) technology ensures your voice calls always get top priority on your network. Important voice packets are recognized and given High Priority, so your conversations stay smooth, even during peak internet usage.

4.Consistently Reliable Connections

A dedicated static IP provides the cleanest, most direct path for your voice traffic- avoiding unnecessary detours or disruptions caused by certain ISP devices or routing changes