Implementation Roles and Responsibilities
Customer
- Signatures on sales package documents
- Provide copies of current bills (Carrier/Data)
- Verify one available static IP address
Installing Channel Partner and/or Data Vendor
- Plugs in all equipment (edge device, phones)
- Installs PoE switch (if applicable)
- Configures VLAN (if applicable)
Axxess Networks
- Order equipment and ship to customer site
- Configure edge device (dependent on complete of #2 under Installing Channel Partner and/or Data Vendor)
- Configure phones and portal Carrier coordination and port Remote training
- Support